We have been exposed to many types of training across the Southeast Asia, but have you ever wondered if these trainings have fulfilled its purpose? Here is a checklist that Sho has whenever we decide to embark on training sessions:

1. Training Agenda

Setting clear marketing objectives for your business
Understanding the markets you are operating within
Market segmentation and customer profiling
How to position your brand successfully
How to stand out from the crowd
Customer Relationship Management (as a philosophy and as software)
Creating an effective products / services mix
How to set your pricing strategy, in order to maximise profitability
Your digital marketing strategy
How to make your website work harder for you
Choosing and using your promotional mix
Measuring your results

One of the problem that we found for most of our trainings is that there was no clear programmes rundown.

2. Headlines

Is the headline well-written?

Tough problems solving requires the ability to define the true problem, analyse the possible causes, create options, select the most feasible option and then implement it. A systematic approach will give you the techniques to approach the problem in a creative way.

3. Who’s the Trainer?

Be a stalker and do a background check for the trainer.
Associate Trainer and Assessor for the Employability Skills(ES)
Work Skills Qualifications (WSQ) Training Programmes
As trainer and facilitator, he has an interest for human development to excel in their work or personal life as well. He strives to conduct his training in a lively manner with enthusiasm, passion and dedication as well as engaging participants to contribute ideas and their experiences too so as to add value for benefit of all participants.
He is also a good speaker with strong vocal strength. He has participated in topics presented in the events of the International Association of Master Trainer (IAMT). He had received a Bronze Certificate for being the Best Presenter He holds a Competent Toastmaster and Competent Leader Award from the Toastmasters International. He has also delivered talks at People’s Association (PA) and Association of Professional Trainers Singapore (APTS).

4. What are we signing ourselves for?

At this point, when you have decided to go for the training – have you figured out why are you going for this in the first place?

Common Symptoms; Problem relating to and affecting others and impact on organisation
Group Discussion

Information gathering on perceives problem

Identifying Root Causes
Three Methods
Group discussions

Generating “Solution Ideas” using creative thinking
What is Creative Thinking?
Turning mind towards creativity thinking

Solution Seeking Ideas and Creative Thinking Techniques
– Flow chart
– Force Field Analysis
– Seven Rules of Brainstorming
– ‘How to’ Concept
– Scamper Technique
– What if Statements
– Affinity Diagram
– Brain Writing
– Six Thinking Hat
– Duncher Diagram
– Lotus Blossom Technique
– Group Discussions

Evaluate Each Solution Ideas for Possible Solution to Root Cause of a Problem
Testing the Solutions Using Four R’s
Decision Tree
Cost/Benefits Analysis
Setting Criteria
Decision Matrix
Group Discussion

Implementation, Action Plan and Follow–up

Evaluating for Effectiveness

5. What is the possible takeaways after the event?

Takeaways is the most important aspect of all trainings.
Interpret key terminologies used in problem solving and decision making process
Apply a structured six steps approach toward problem solving and decision making
Gather information on a perceived problem
Write a workplace problem statement or problem definition
Analyse and identify the root causes of problem at workplace
Produce multiple solutions using creative or innovative thinking techniques to generate ideas to solve workplace problems
Select the suggested solutions using various techniques for the most feasible one to implement
Work out an implementation action plan to resolve the problem
Evaluate the effectiveness of the implemented solution

6. How does the training value-add for me

Being able to identify

7. How does the training value-add for my company

If you are able to answer accurately for the above, you are on your way to a good training lesson.